Our Awesome Customer Services
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Highly Trained Team
Our team members undergo hours of training so they can easily and courteously assist you with any issue you may be having. You can have confidence in our staff’s ability to solve your problems quickly and reliably.
About Us
Member Help is our specialty and we are proud to provide the best service around. Our team is known as one of the largest networks for customer service and technical support.
Service 24/7
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Refunds
Your membership can be cancelled or refunded at any time if you are not satisfied. We guarantee satisfaction and will refund the current month’s membership charges to the credit card used to make the purchase.
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Our trained team of courteous and professional support specialists are standing by to your satisfaction. We’ll help members obtain subscription information, and answer your questions about billing, charges to your account, password assistance, problems accessing/viewing content, and support related issues by phone or online, 24 hours a day, 7 days a week.
+1-888-501-6863 +44-808-175-4739 Live ChatFrequently Asked Questions
I have a question about upgrading my account?
If the answer you are looking for is not on our FAQ page, then please call us at +1-888-501-6863 +44-808-175-4739 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.
How can I cancel my membership?
If you want to cancel your membership with us you can email us at [email protected] call us at +1-888-501-6863 +44-808-175-4739, or speak to one of our representatives about it via Live Chat.
Is there a way to know for sure if my account has been canceled?
Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-888-501-6863 +44-808-175-4739 or send us an email at [email protected] and we will be happy to assist you.
I forgot my login information, can someone help?
Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-888-501-6863 +44-808-175-4739 as well as by using the email form or the Live Chat feature on the website.
My credit card keeps getting declined and I don’t know why?
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-888-501-6863 +44-808-175-4739 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.